An Quality Management System, or QMS is crucial to making your business more efficient and enabling it to satisfy the needs of your customers. There are many types of QMSs are built on ISO 9000, a framework that requires all business processes to be documented and for employees to adhere to these guidelines. If you handle all your processes within your own organization or outsource it to such the QMS can help your company to stay in compliance with the most current standards and rules.
After your company has been ISO certified then implementing Total Quality Management (TQM) allows you to review the efficiency of all processes and decrease the amount of waste. TQM can be applied to every aspect of your company including the front office to the floor of production.
What Is Quality Management?
QMSs are used by companies as an outline of policies, procedures and procedures. The management and control of crucial operations is controlled with the help of the software. The QMS is also focused on the constant improvement in efficiency and effectiveness.
A quality management system can assist your company to reduce costs, increasing efficiency, reducing waste and providing a well-structured training basis for all new and current employees.
Connection to Lean Manufacturing
A QMS can offer a systematic approach to improving the efficiency of processes. It will help you find quality issues, cut out unneeded activities, and fill in the gaps in efficiency. The goal of the Quality Management System is to establish a formal framework of processes and tools, and permit certification through an independent organization. Lean processes and improvement go hand-in-hand.
Benefits of a QMS
If you’ve got QMS installed it is possible to realize significant advantages such as improvements in:
- Organizational Efficiency A QMS can help to establish key operational goals, and provides a method to evaluate and assess how your business is doing in achieving the goals.
- Customers Satisfaction The business needs to meet its customers’ expectations to stay in business by incorporating feedback from customers into a QMS enables you to improve customer satisfaction.
- Compliance Integrating compliance into the documentation, measurement and reporting and internal auditing processes can eliminate some of the challenges associated with compliance with key standards and regulations.
- Organisational Culture QMS establishes the culture, communicates and aligns operational activities to the company’s objectives and priorities, ensuring that employees are aware of the expectations.
Documentation QMS defines the way that critical processes and goals are documented so that crucial information is accessible throughout the company.
